Terms of Service

1. Agreement to Terms

By accessing and using Belper Health Hub's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

Belper Health Hub provides various health and wellness services, including but not limited to:

• Physiotherapy treatments
• Pilates classes
• Massage therapy
• Sports therapy
• Online booking services

3. Booking and Cancellation

3.1 Appointments

All appointments must be booked through our online booking system or by contacting us directly. We reserve the right to refuse service to anyone.

3.2 Cancellation Policy

We require 24 hours' notice for cancellations. The deposit is non-refundable or transferrable if you do not attend your appointment or give us less than 24 hours notice of non-attendance.

4. Payment Terms

4.1 Payment Options

Payment requirements vary by service type. Some appointments require a deposit to secure your booking, while others require payment in full at the time of booking. The payment method will be clearly indicated during the booking process.

4.2 Deposit-Based Appointments

For appointments requiring a deposit, you will pay the remaining balance (full treatment cost minus deposit) to the therapist at the time of your appointment.

4.3 Prepaid Appointments

For appointments requiring full payment upfront, no additional payment is required at your appointment.

4.4 Accepted Payment Methods

We accept various payment methods, including:

• Credit/Debit cards
• Bank transfers
• Cash payments

5. Health and Safety

You are responsible for:

• Providing accurate medical history
• Informing us of any changes in your health status
• Following our health and safety guidelines
• Wearing appropriate clothing for your activity

6. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Belper Health Hub and is protected by intellectual property laws.

7. Limitation of Liability

Belper Health Hub is not liable for any indirect, incidental, or consequential damages arising from your use of our services.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.

9. Contact Information

For any questions about these Terms of Service, please contact us at:

Email: info.belperhealthhub@gmail.com
Phone: 01773 123456
Address: 123 High Street, Belper, DE56 1AA